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KMID : 1023720180730010235
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Journal of Welfare for the Aged
2018 Volume.73 No. 1 p.235 ~ p.258
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Recognition Study on Usage Motivation and Dissatisfaction Factor at Short Stay Service -Focus on User’s Caregiver
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Kim Young-Tae
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Abstract
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The purpose of this study is to suggest improvement plan through the analysis of users’caregiver recognition for improving of service at short stay facilities in long term care insurance. For the study, sampling method did purposive sampling from the caregiver who uses the facilities for more than 3 times in Seoul. It selected 8 caregiver for the study. Interview went off divided into two groups. First stage, it went along the focus group interview from the each facilities. After that, it had an Individual personal interview for the second stage. Interview was running to find the usage motivation and the dissatisfaction factor to use at the short stay service. From the result, usage motivation of short stay facilities solved the personal reasons and issues, relief of care burden, adaptation to enter nursing facilities, and dissatisfaction factors at the short stay facilities had anxiety from economic burden, usage limit from busy schedule and lacking of weekend programs at the facilities.
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KEYWORD
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short stay facility, usage motivation, dissatisfaction factor
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